UltData can extract selected records from accessible iPhone backups. Its limited trial, narrow device focus, plus uneven recovery results make the price hard to justify.
Tenorshare UltData is not our pick. It found existing backup records more reliably than truly deleted files, while the trial previewed only four deleted items. Disk Drill is the better alternative for iPhone backups, SD cards, SSDs, USB drives, plus broader file recovery.
Monthly or yearly UltData licenses renew automatically by default, so check the billing terms before starting a trial or purchasing.
Tenorshare UltData is a Windows or Mac program that scans supported iPhones, iTunes backups, plus iCloud sources for photos, messages, contacts, app records, plus other data.
Best forPeople extracting a few known records from an accessible iTunes or iCloud backup
We tested UltData on Windows 11 plus macOS using an iPhone backup containing photos, short videos, messages, contacts, notes, plus app attachments. The set included current records, recently deleted items, duplicates, cached thumbnails, plus files removed before the newest backup. We checked whether each exported result opened correctly, retained its original size, plus matched the expected date.
For the comparison, we also scanned a 500 GB SSD plus a 128 GB SD card containing deleted, formatted, plus fragmented media. UltData received no recovery credit for those devices because it does not scan computer disks or memory cards. Support timing was measured from the first complete question to the first useful reply.
Skip UltData if the data lives on an SD card, USB stick, SSD, external hard drive, or computer partition. It is an iOS-focused utility, not a general disk scanner. It is also a poor bet after a factory reset when no usable backup exists.
Avoid writing new data to the affected storage. If an iPhone still works, create an encrypted local backup before experimenting. For a failing drive, repeated software scans can make matters worse, so clone it first or contact a recovery lab if the files are irreplaceable.
| Category | Performance | Score |
|---|---|---|
| 01 iPhone Recovery Results | 4.3/10 | |
| 02 Backup Extraction | 6.8/10 | |
| 03 Trial Usefulness | 2.8/10 | |
| 04 Setup Plus Workflow | 7.1/10 | |
| 05 Cost Plus Licensing | 3.9/10 |
UltData performed best when it could read information still present in a local backup. Direct-device scans produced plenty of thumbnails, cached entries, plus records that were already accessible elsewhere. That can look impressive at first, yet it is not the same as restoring a deleted full-resolution original.
Our deleted-photo set returned 43% as usable files. Older videos were especially inconsistent. Several results had recognizable names or thumbnails but would not open after export. Modern iPhone encryption also means no desktop recovery app gets unrestricted block-level access to an iPhone.
UltData was more convincing as a backup browser than as a deleted-file rescuer. It could inspect supported iTunes data, pull selected records, plus avoid a full-device restore. That is useful if an old backup contains one conversation or contact list you need.
Results still depend on what the backup actually contains. UltData cannot recreate files that never reached the backup, nor can it reverse a factory reset with no usable backup. Encrypted backups may contain richer records, provided you know the password.
The trial can scan an iPhone or iTunes backup, but Tenorshare states that it previews only the first four deleted items. That is too small a sample for judging a library with hundreds of photos, messages, or attachments.
Recovery requires a paid license. You may know that UltData found something, yet still lack enough evidence to tell whether the files you care about are complete. Disk Drill offers a more practical test because supported files can be previewed before purchase, with 100 MB of free recovery on Windows.
UltData is easy to install, with large recovery-source buttons plus sensible file categories. A first-time user can connect an iPhone, trust the computer, pick data types, then start a scan without reading a manual.
The rough spots arrive later. Device recognition may depend on Apple drivers, cloud recovery adds sign-in steps, plus result lists can contain duplicates or existing files. Filters help, though they do not fully separate genuinely deleted originals from cached material.
On Windows, UltData costs $45.95 for one month, $49.95 for one year, or $65.95 for a lifetime license, before tax. Mac prices rise to $55.95 monthly, $59.95 yearly, or $69.95 lifetime.
The monthly plus yearly plans renew automatically by default. The tiny gap between monthly, yearly, plus lifetime pricing also makes the monthly option feel unusually poor. Each consumer license covers one computer plus five mobile devices, while Windows activation does not transfer to Mac.
Identical hardware, identical test scenarios. Here is how they compared.
| Metric | Tenorshare UltData | Disk Drill |
|---|---|---|
| SSD recovery rate | 0% | 76% |
| SD card recovery | 0% | 88% |
| Quick scan time (500 GB) | Not supported | 4 min |
| Deep scan time (500 GB) | Not supported | 47 min |
| Free recovery limit | Scan plus 4 deleted previews | 100 MB on Windows |
| License model | Auto-renewing plans or $65.95 lifetime | One-time $89 |
| Email support response | ~31 hours | ~9 hours |
| Overall score | 4.6 / 10 | 8.8 / 10 |
Disk Drill makes more sense for mixed-device recovery, particularly if the missing files could be on an iPhone backup, camera card, external disk, or computer drive.
Disk Drill is the better choice if your lost data may be on an iPhone backup, SD card, external drive, USB stick, SSD, or computer disk. It covers far more recovery situations than UltData, offers clear previews, plus reports estimated recovery chances before you commit.
Its iPhone recovery is still subject to Apple's encryption rules. Disk Drill analyzes a local device backup rather than raw iPhone storage, so it cannot magically restore overwritten data. The difference is that one desktop app also handles the storage devices people regularly use beside their phones.
A Trustpilot summary for Tenorshare shows mixed product experiences, with recurring complaints focused on refunds, subscriptions, plus cancellation problems.
One Disk Drill user reported recovering family photos plus videos from an inaccessible RAW SD card after other tools failed to recognize it.
A wedding videographer in the same thread said Disk Drill restored footage from a mistakenly formatted camera card, including playable ceremony clips.
Another commenter reported paying for Disk Drill after a scan, then finding that the needed files could not be recovered. The user was also unhappy with support.
Tenorshare UltData is not recommended for most iPhone recovery jobs. It is reasonably simple, yet its four-item trial preview, inconsistent deleted-file results, narrow device support, plus auto-renewing plans leave too much uncertainty before payment.
It may suit someone who only needs to extract a known message or contact from an existing backup. Everyone else should try Disk Drill first, especially when an SD card, external drive, computer disk, or iPhone backup might contain the missing file.
Stop using the affected device, create a backup or byte-for-byte image where possible, then confirm that the exact file opens in Disk Drill's preview before paying.