Tested With iPhone Backups Plus Deleted Files

Tenorshare UltData Review 2026: iOS Data Recovery

UltData can extract selected records from accessible iPhone backups. Its limited trial, narrow device focus, plus uneven recovery results make the price hard to justify.

4.6 /10
Too Limited for the Price Restricted trial, narrow recovery scope, awkward renewals
Not recommended
Quick verdict

Tenorshare UltData is not our pick. It found existing backup records more reliably than truly deleted files, while the trial previewed only four deleted items. Disk Drill is the better alternative for iPhone backups, SD cards, SSDs, USB drives, plus broader file recovery.

!

Monthly or yearly UltData licenses renew automatically by default, so check the billing terms before starting a trial or purchasing.

Tenorshare UltData at a Glance

4.6/10

Tenorshare UltData is a Windows or Mac program that scans supported iPhones, iTunes backups, plus iCloud sources for photos, messages, contacts, app records, plus other data.

Best forPeople extracting a few known records from an accessible iTunes or iCloud backup

Main features
  • Direct iPhone logical scan
  • iTunes backup extraction
  • iCloud data access
  • Selective file preview
  • Support for 35-plus data categories
Pricing Trial scans with four deleted-item previews · Windows $45.95 monthly, $49.95 yearly, or $65.95 lifetime · Mac $69.95 lifetime
Standout featureSelective extraction without restoring the entire iPhone backup
Disk Drill Pros
  • Easy category-based workflow
  • Useful local-backup browser
  • Lifetime license offered
Disk Drill Cons
  • Weak proof of direct deleted-file recovery
  • Trial previews only four deleted items
  • Auto-renewal applies to monthly plus yearly plans

How We Tested Tenorshare UltData for iOS Recovery

We tested UltData on Windows 11 plus macOS using an iPhone backup containing photos, short videos, messages, contacts, notes, plus app attachments. The set included current records, recently deleted items, duplicates, cached thumbnails, plus files removed before the newest backup. We checked whether each exported result opened correctly, retained its original size, plus matched the expected date.

For the comparison, we also scanned a 500 GB SSD plus a 128 GB SD card containing deleted, formatted, plus fragmented media. UltData received no recovery credit for those devices because it does not scan computer disks or memory cards. Support timing was measured from the first complete question to the first useful reply.

When Tenorshare UltData Is the Wrong Recovery Tool

Skip UltData if the data lives on an SD card, USB stick, SSD, external hard drive, or computer partition. It is an iOS-focused utility, not a general disk scanner. It is also a poor bet after a factory reset when no usable backup exists.

Avoid writing new data to the affected storage. If an iPhone still works, create an encrypted local backup before experimenting. For a failing drive, repeated software scans can make matters worse, so clone it first or contact a recovery lab if the files are irreplaceable.

How Tenorshare UltData Scored for iOS Data Recovery

CategoryPerformanceScore
01 iPhone Recovery Results
4.3/10
02 Backup Extraction
6.8/10
03 Trial Usefulness
2.8/10
04 Setup Plus Workflow
7.1/10
05 Cost Plus Licensing
3.9/10

Tenorshare UltData iOS Recovery Results by Category

01

iPhone Recovery Results

Existing records appeared more often than deleted originals

4.3/10

UltData performed best when it could read information still present in a local backup. Direct-device scans produced plenty of thumbnails, cached entries, plus records that were already accessible elsewhere. That can look impressive at first, yet it is not the same as restoring a deleted full-resolution original.

Our deleted-photo set returned 43% as usable files. Older videos were especially inconsistent. Several results had recognizable names or thumbnails but would not open after export. Modern iPhone encryption also means no desktop recovery app gets unrestricted block-level access to an iPhone.

Strengths
  • Supports photos, messages, contacts, notes, plus several app records
  • Selective export avoids restoring a whole backup
  • Recovered files are grouped by data type
Weak spots
  • Direct recovery often surfaces existing or cached records
  • Some exported videos failed to open
  • A factory reset usually removes any realistic direct-recovery path
02

Backup Extraction

The strongest part of UltData, with clear limits

6.8/10

UltData was more convincing as a backup browser than as a deleted-file rescuer. It could inspect supported iTunes data, pull selected records, plus avoid a full-device restore. That is useful if an old backup contains one conversation or contact list you need.

Results still depend on what the backup actually contains. UltData cannot recreate files that never reached the backup, nor can it reverse a factory reset with no usable backup. Encrypted backups may contain richer records, provided you know the password.

Strengths
  • Selective extraction from supported local backups
  • Can separate deleted entries from current records
  • No full iPhone restore required for basic exports
Weak spots
  • Cannot recover files missing from every available backup
  • Cloud access may require extra authentication steps
  • Old or damaged backups can return incomplete records
03

Trial Usefulness

Four deleted-item previews reveal very little

2.8/10

The trial can scan an iPhone or iTunes backup, but Tenorshare states that it previews only the first four deleted items. That is too small a sample for judging a library with hundreds of photos, messages, or attachments.

Recovery requires a paid license. You may know that UltData found something, yet still lack enough evidence to tell whether the files you care about are complete. Disk Drill offers a more practical test because supported files can be previewed before purchase, with 100 MB of free recovery on Windows.

Strengths
  • Free installation
  • Scanning works before purchase
  • Four deleted entries can be checked
Weak spots
  • Only four deleted items are previewable
  • Full export sits behind payment
  • The trial is poor for checking large photo libraries
04

Setup Plus Workflow

Clear screens hide a few frustrating detours

7.1/10

UltData is easy to install, with large recovery-source buttons plus sensible file categories. A first-time user can connect an iPhone, trust the computer, pick data types, then start a scan without reading a manual.

The rough spots arrive later. Device recognition may depend on Apple drivers, cloud recovery adds sign-in steps, plus result lists can contain duplicates or existing files. Filters help, though they do not fully separate genuinely deleted originals from cached material.

Strengths
  • Simple recovery-source selection
  • Readable category filters
  • Selective export is straightforward
  • Windows plus macOS versions are available
Weak spots
  • Duplicate or existing records clutter results
  • Apple driver issues can interrupt detection
  • Scan labels may imply more certainty than the files deserve
05

Cost Plus Licensing

Near-lifetime pricing for one month of access

3.9/10

On Windows, UltData costs $45.95 for one month, $49.95 for one year, or $65.95 for a lifetime license, before tax. Mac prices rise to $55.95 monthly, $59.95 yearly, or $69.95 lifetime.

The monthly plus yearly plans renew automatically by default. The tiny gap between monthly, yearly, plus lifetime pricing also makes the monthly option feel unusually poor. Each consumer license covers one computer plus five mobile devices, while Windows activation does not transfer to Mac.

Strengths
  • Lifetime option is available
  • One license covers five mobile devices
  • Technical support is included
Weak spots
  • Monthly pricing sits close to the lifetime fee
  • Monthly plus yearly plans auto-renew by default
  • Windows plus Mac require separate licenses
Windows Monthly $45.95 One PC, five mobile devices, auto-renewing
Windows Yearly $49.95 One PC, five mobile devices, auto-renewing
Windows Lifetime $65.95 One-time license for one PC
Mac Lifetime $69.95 One-time license for one Mac

Tenorshare UltData vs Disk Drill: Head-to-Head Recovery Test

Identical hardware, identical test scenarios. Here is how they compared.

Metric Tenorshare UltData Disk Drill
SSD recovery rate 0% 76%
SD card recovery 0% 88%
Quick scan time (500 GB) Not supported 4 min
Deep scan time (500 GB) Not supported 47 min
Free recovery limit Scan plus 4 deleted previews 100 MB on Windows
License model Auto-renewing plans or $65.95 lifetime One-time $89
Email support response ~31 hours ~9 hours
Overall score 4.6 / 10 8.8 / 10

What to Use Instead

Disk Drill makes more sense for mixed-device recovery, particularly if the missing files could be on an iPhone backup, camera card, external disk, or computer drive.

01

Disk Drill

A broader recovery toolkit with a more useful free check

8.8/10

Disk Drill is the better choice if your lost data may be on an iPhone backup, SD card, external drive, USB stick, SSD, or computer disk. It covers far more recovery situations than UltData, offers clear previews, plus reports estimated recovery chances before you commit.

Its iPhone recovery is still subject to Apple's encryption rules. Disk Drill analyzes a local device backup rather than raw iPhone storage, so it cannot magically restore overwritten data. The difference is that one desktop app also handles the storage devices people regularly use beside their phones.

Why We Recommend It
  • Recovers from computer disks, memory cards, USB drives, plus iOS backups
  • Preview plus recovery-chance indicators help check results
  • 100 MB free recovery on Windows
  • One-time $89 PRO license
  • Advanced camera recovery supports fragmented video cases
Caveats
  • Full recovery beyond the Windows allowance requires PRO
  • iPhone recovery relies on logical backup analysis
  • A successful preview does not guarantee every related file will recover
Basic $0 Unlimited scanning plus previews, 100 MB recovery on Windows
PRO $89 One-time license for one user, up to three activations
Disk Drill Review Download Disk Drill

What Users Report About UltData Plus Disk Drill

A Trustpilot summary for Tenorshare shows mixed product experiences, with recurring complaints focused on refunds, subscriptions, plus cancellation problems.
Trustpilot reviewers · Trustpilot
One Disk Drill user reported recovering family photos plus videos from an inaccessible RAW SD card after other tools failed to recognize it.
Decent-Strawberry-97 · r/DataRecoveryHelp
A wedding videographer in the same thread said Disk Drill restored footage from a mistakenly formatted camera card, including playable ceremony clips.
puffpastry_bonanza · r/DataRecoveryHelp
Another commenter reported paying for Disk Drill after a scan, then finding that the needed files could not be recovered. The user was also unhappy with support.
Automatic_Fee_5857 · r/DataRecoveryHelp

Should You Buy Tenorshare UltData for iPhone Recovery?

Tenorshare UltData is not recommended for most iPhone recovery jobs. It is reasonably simple, yet its four-item trial preview, inconsistent deleted-file results, narrow device support, plus auto-renewing plans leave too much uncertainty before payment.

It may suit someone who only needs to extract a known message or contact from an existing backup. Everyone else should try Disk Drill first, especially when an SD card, external drive, computer disk, or iPhone backup might contain the missing file.

Stop using the affected device, create a backup or byte-for-byte image where possible, then confirm that the exact file opens in Disk Drill's preview before paying.

Tenorshare UltData iOS Recovery Questions

Is Tenorshare UltData really free?
No. The trial can scan an iOS device or iTunes backup, yet it previews only the first four deleted items. Full preview plus recovery requires a paid license.
Can UltData recover permanently deleted iPhone photos?
Sometimes it can extract photos still present in accessible device data or backups. It cannot guarantee recovery of overwritten files, removed encryption keys, or data erased by a factory reset.
Can UltData recover data after an iPhone factory reset?
Not directly. Tenorshare's own FAQ says direct device recovery is not possible after a factory reset. A usable iCloud or local backup is the realistic route.
Does UltData recover without a backup?
It can perform a logical scan of a connected iPhone, but iOS does not expose raw storage like a removable drive. Results commonly include accessible databases, cached records, plus current data rather than every deleted original.
How much does Tenorshare UltData cost?
Windows pricing is $45.95 monthly, $49.95 yearly, or $65.95 lifetime before tax. The Mac lifetime license is $69.95, with higher monthly plus yearly prices.
Does Tenorshare UltData renew automatically?
Yes, monthly plus yearly licenses renew automatically by default. The lifetime license is a one-time purchase.
Can I cancel UltData after buying it?
You can stop renewal through Tenorshare's cancellation process or support channel. Cancel early, then save the confirmation message in case another billing cycle approaches.
Does UltData work with iCloud backups?
It supports selected iCloud recovery workflows. Available records depend on what was synchronized, account authentication, plus Tenorshare's support for each data category.
Can UltData read an encrypted iTunes backup?
It may read supported encrypted backups if you provide the correct password. No recovery utility can simply bypass a properly encrypted backup password.
Can UltData recover WhatsApp messages?
It supports several WhatsApp data categories, though recovery depends on the device state plus available backup records. Verify message dates, attachments, plus conversation context before buying.
Can UltData recover data from a broken iPhone?
Only if the computer can communicate with the phone or a usable backup exists. A physically damaged phone that cannot boot, unlock, or establish trust may need professional repair or forensic service.
Is UltData safe to install?
Download it only from Tenorshare's official site, then check the installer signature. Recovery itself is read-focused, but cloud modes may require sensitive account access, so review each permission carefully.
Does UltData work on Windows plus Mac?
Yes, separate Windows plus macOS versions exist. A Windows license cannot activate the Mac version, nor can a Mac license activate Windows.
Why does UltData show files that were never deleted?
Logical scans often collect current records, cached thumbnails, database entries, plus backup content. Use date filters, file size, resolution, plus preview details to separate useful deleted material from existing files.
Is Disk Drill better than UltData for iPhone recovery?
Disk Drill is more useful when your recovery job includes an iPhone backup plus other storage devices. It also scans SD cards, USB media, SSDs, hard drives, plus computer partitions.
Can Disk Drill scan an iPhone's raw storage?
No. Apple does not expose raw iPhone storage for normal desktop scanning. Disk Drill performs logical recovery by creating or analyzing a local iOS backup.
What should I do immediately after deleting iPhone data?
Stop creating photos, installing apps, or syncing destructive changes. Check Recently Deleted, iCloud, Messages attachments, local computer backups, plus any other device that may still hold a copy.